Carmazon Blog
Why Web-Based Car Buying is Necessary?
2020-06-01
I recently helped my mother purchase a 2020 Toyota Rav4. From start to finish I found the process tedious and time consuming – and I work in the business!
Last Friday my mother decided to replace her vehicle. First, she went to the local Toyota dealership to test drive the Rav4 – while I was at work. Later that day she called me, to say that would be her next vehicle. However, she did not feel comfortable purchasing without me present. We planned to lease it over four years using 24,000 kilometers per year. The dealership had presented her with a highly inflated quote, and did not let her take it home. I was left to determine what price we were comfortable paying. I opened a browser on my computer and went to Unhaggle. I determined the vehicle invoice price, and added another $500 – and decided this would be our payment. However, when I went to the dealership the transaction was not straightforward. I sat for an hour finalizing the deal. Initially my offer was rejected and had to be modified before the manager agreed to it. The hassle continued later that week when we made changes to the contract. My mother did not want 24,000 kilometers per year but 20000. We planned to lease it over four years using 24,000 kilometers per year.Which way would you rather do business?